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Frequently asked questions

If you don’t find the information you’re looking for, please don’t hesitate to reach out!

A 20% deposit is not mandatory for reserving your trip. However, you may choose to confirm your booking by paying a 20% deposit in advance to assist with initial costs. Alternatively, you can confirm your reservation by providing a photo of your flight ticket for the selected date.

Payment can be settled either on your second day in Morocco or after submitting the 20% deposit. We accept payment in cash (in Morocco), via bank transfer, or through Western Union.

Our tour packages include accommodation, Attractions, transportation, guided tours, and meals. Specific inclusions may vary by package, so please check the details of each tour for a comprehensive list.

Yes, we offer customizable tour options to fit your preferences. Please contact us to discuss your desired itinerary, and we will tailor a tour that meets your needs.

Our guides are fluent in multiple languages, including English, French, Spanish, and Arabic. Please inform us of your preferred language when booking.

Yes, you can book additional activities or excursions separately. Please let us know your interests, and we will assist you in arranging these extra experiences.

Upon confirmation of your reservation, we will add you to a WhatsApp group or WeChat where our staff will provide detailed meeting instructions. Upon your arrival at the airport in Morocco, our team, including professional drivers and guides, will be there to greet you.

While we primarily operate within Morocco, we are actively arranging partnerships with international agencies and are open to any potential collaborations.

No, our services start upon your arrival in Morocco. Please note that flight tickets are not included and should be arranged independently.

Yes, many of our tours are family-friendly and suitable for children. Please let us know your family's needs, and we will ensure the tour is appropriate for all ages.

You can contact us via WhatsApp, phone, or email. Our contact details will be provided upon confirmation of your reservation, and our team will be available to assist you throughout your trip.

The best time to visit Morocco depends on your preferences and the regions you wish to explore. Generally, spring (March to May) and fall (September to November) offer pleasant weather for travel.